A complete system for product defect management and defective batch recalls
BatchRecall helps companies register defects, analyse their causes, track affected products and batches, and manage recall campaigns, returns, costs and corrective/preventive actions in one place.
Key system functions
- ✓Register defects, classify them and analyse root causes.
- ✓Manage products and batches and link them to defects.
- ✓Track affected and returned quantities across receiving parties.
- ✓Manage recall campaigns from approval to closure.
- ✓Return requests, receipts, inspection and disposition decisions.
- ✓Corrective & preventive actions with effectiveness verification.
Key system functions
Interlinked modules on a single database where every operation affects the related KPIs and reports.
Defects log
Register defects, classify them and analyse root causes.
Products
Manage products and batches and link them to defects.
Affected products tracking
Track affected and returned quantities across receiving parties.
Recall campaigns
Manage recall campaigns from approval to closure.
Return requests
Return requests, receipts, inspection and disposition decisions.
Corrective & preventive actions
Corrective & preventive actions with effectiveness verification.
Benefits of products & batches tracking
Know the products and batches affected by each defect, produced, distributed and returned quantities, receiving parties when distribution data is recorded, and linked recall campaigns.
- ◆Produced / Distributed / Affected / Returned
- ◆Product batches — Manage products and batches and link them to defects.
- ◆Parties that received the product (per distribution log)
- ◆Not reached yet — rc_follow_up
Recall campaigns & returns management
From campaign creation and approval to tracking returned, inspected, processed and destroyed quantities, with return requests, returns inspection, disposition decisions and full documentation.
Product return requests
Return requests, receipts, inspection and disposition decisions.
Inspection results & dispositions
Disposition decision: Rework/repair، Isolate، Destroy، Return to stock
Finance
Cost transactions — Budgets — Compensations & refunds
Reports, costs & actions
An analytical dashboard with real database figures, detailed printable reports with PDF export, and full management of defect and recall costs, budgets and corrective/preventive actions.
Contact us
To inquire about the system or request a copy for your organization, contact us through the following details.